Responsible Gaming
Our Commitment to Responsible Gaming
Gaming Should Be Entertainment
At PC Palace, we believe that Tower Rush and all gaming activities should be enjoyed purely as entertainment. Gaming should never be viewed as a way to earn money or solve financial problems. Please play within your means and only spend what you can afford to lose.
Age Verification
In India, gaming services are available only to individuals who are 18 years of age or older (or the applicable legal age in your jurisdiction). We take age verification seriously and reserve the right to request proof of age at any time. By using PC Palace, you confirm that you are of legal gaming age in your location.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a gambling problem:
- Chasing Losses: Trying to win back money you've lost by gambling more
- Hiding Gambling Activity: Concealing your gaming from family, friends, or partners
- Loss of Control: Gambling longer or spending more money than intended
- Neglecting Responsibilities: Missing work, school, or family commitments due to gaming
- Financial Strain: Borrowing money or going into debt to finance gaming
- Mood Changes: Feeling anxious, irritable, or depressed when not gaming
- Escalating Bets: Needing to wager larger amounts to achieve the same level of excitement
- Failed Attempts to Quit: Repeatedly trying and failing to reduce or stop gaming
- Withdrawal Symptoms: Experiencing restlessness or irritability when attempting to cut back
- Relationship Conflicts: Gaming causing tension with loved ones
Self-Help Tools & Responsible Gaming Features
PC Palace provides the following tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific period (daily, weekly, or monthly)
- Loss Limits: Establish a cap on the amount you're willing to lose in a given timeframe
- Reality Checks: Receive periodic reminders about how long you've been gaming and how much you've spent
- Session Time Limits: Set automatic session timers to encourage regular breaks
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
- Cooling-Off Periods: Request a break from gaming with a mandatory waiting period before account reactivation
To access these tools or set limits on your account, please contact our support team or visit your account settings.
Support Organizations & Helplines
If you're struggling with problem gambling, professional help is available. Please reach out to one of these organizations:
India
- All India Gaming Foundation (AIGF): Promoting responsible gaming practices across India
- National Centre for Responsible Gaming: Available for consultation and support
- AASRA (Suicide Prevention): Phone: +91-22-2754 6669 (also assists those in crisis related to gambling)
International Support Resources
- GamCare (UK): www.gamcare.org.uk
- GamStop (UK): www.gamstop.co.uk
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (USA): www.ncpgambling.org
- Bundeszentrale für gesundheitliche Aufklärung (Germany): Information on responsible gaming and addiction support
Need Help?
If you believe you may have a gambling problem, or if someone you know is struggling with problem gambling, please seek help immediately. There is no shame in reaching out. Professional support is available and can make a real difference.
Contact our support team or reach out to one of the organizations listed above. Help is available 24/7.